Support
Last updated:
Email support@attribyte.app or use the Help section inside the portal.
Support is available Monday to Friday, 09:00 to 17:00 Central European Time, excluding public holidays. We aim to respond within one business day.
What to include
- The email address on your Attribyte account and whether you are a brand or a creator
- What you were trying to do and what happened instead
- For attribution questions: the order number, the store and the tracking link involved
- For payout or billing questions: the statement or charge date and the amount
- Screenshots if relevant
Never send passwords, full card numbers or identity documents by email. We will never ask for them.
Legal, privacy and security
Privacy and data requests, legal notices, copyright complaints and security vulnerabilities go to legal@attribyte.app.
Support hours and response targets are provided on a best-effort basis and do not form part of any warranty or service level commitment. See the Brand Terms of Service and Creator Terms of Service.
